HealthySteps adds a child development professional, called a “HealthySteps Specialist” (HSS), to the practice who becomes an integral part of the primary care team. The HSS partners with families during well-child visits, coordinates screening efforts, and problem-solves with parents for common and complex child-rearing and other challenges. HSS are trained to provide tailored guidance and referrals, on-demand support between visits, and even care coordination and home visits when needed. This ensures families have access to the expertise and personalized support often needed to give their children the best start to life.
The role and credentials of a HealthySteps Specialist are kept flexible so that each practice can choose just what its staff and families need. By proactively building strong relationships with families and providers, HSS strengthen parents’ connection to the pediatric practice, foster true family-centered care, and improve physician satisfaction with care quality.